These are the terms and conditions applicable with the purchase contract that you enter into with www.sarah-janeszikora.com when you buy through our website.
1 An order for goods placed by you shall be subject to these terms and conditions.
2 Nothing stated or implied in these terms and conditions shall affect the statutory rights of any customer.
3 All works purchased online are subject to availability.
4 All orders for goods shall be deemed to be an offer by you to purchase goods pursuant to these terms and conditions. If your order involves special instructions for mounting or framing we ask that you place your order by telephone by calling us on 0191 289 4613.
5 You will be responsible for ensuring the accuracy of the details provided on the order form and we will not be obliged to accept an order unless all details requested on the order form have been entered correctly.
6 Upon placing an order we will send an acknowledgement to you by email.
7 In order to protect the integrity of the limited editions, there will be no “insurance” copies of any prints available should a copy get lost or damaged in anyway after it has been delivered and signed for and no notification has been made that the print has been damaged in transit. There will also be no duplicate certificates available if the certificate relating to a print becomes lost or damaged.
8 All goods offered for sale through our website are priced in Pounds Sterling (£) and are inclusive of VAT.
9 VAT is not charged to or payable on orders accepted from and delivered outside the EEC. These orders must therefore be placed directly with us by telephone.
10 For deliveries overseas, customs and import duties are not included. You are responsible for payment of any surcharges.
11 We reserve the right to notify you at any time prior to delivery of any price errors. If you receive such a notification we will not despatch the goods unless you confirm that you still wish to proceed with the purchase.
12 By placing an order you consent to payment being charged to your credit or debit card account.
13 We accept payment by cheque (drawn on a major UK bank) in £ sterling. We will despatch goods upon clearance of your cheque (normally five working days)
14 We accept the following credit/debit card payments: VISA credit, Mastercard, Maestro/Switch, Visa Debit and Solo.
15 Title to the goods will pass to you on payment in full of the price of the goods
16 If you have not received the item(s) within 14 days of placing the order please advise us so that we may trace the parcel.
17 All UK shipping/delivery charges are shown on your order form prior to you committing to your purchase. If you require the item to be sent outside the UK please get in touch with us via email or telephone to arrange a quote for delivery.
18 The risk in the goods shall pass to you upon delivery.
19 Any dates quoted for delivery of the goods are approximate only and we shall not be liable for any delay in delivery of the goods however caused. If, however, we are unable to deliver your goods by the date quoted for delivery you shall be entitled to cancel the order at any time before delivery takes place.
20 Everything sold by www.sarah-janeszikora.com has been carefully checked. Sometimes, however, items are damaged, defective or are unacceptable in some other way and we will make every effort to rectify that situation.
21 When you receive your goods, please check them immediately. Any damage must be notified to www.sarah-janeszikora.com within 3 days of delivery. www.sarah-janeszikora.com will then arrange for collection and a replacement, if one can be obtained. If this is not possible, you have the option of choosing an alternative or a full refund.
22 Where a limited edition print has sold out between despatch and return, a refund may have to be given if a replacement cannot be found.
24 You, the buyer, warrant that all the details provided on the order form for the purpose of purchasing the goods are correct, that the credit card you are using is your own and that there are sufficient funds and/or sufficient unused limit available to cover the cost of the goods.
26 Your security and privacy are our priority; it is not our policy to disclose any of your details to any third parties.
Why shopping with us is safe:-
27 We only accept your personal information such as address and telephone numbers for our own purposes. Your payment details are captured by a secure server off-site.
29 The copyright in the material contained in our website and any trademarks and brands included in that material belongs to Sarah-Jane Szikora
30 Copying of artwork or storing the contents of the website for anything other than personal use is expressly prohibited
31 Any information found on this website is intended for guidance only. The web site and the products described in it are subject to change without notice.
32 Copyright in the web site, its design, layout, look, appearance and graphics remain our property.
33 While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
34 We will attempt to ensure that the information available on the website at any time is accurate. However, we will not be held liable for any errors or omissions. We will use all reasonable endeavours to correct errors and omissions as quickly as practicable after becoming aware or being notified of these.
Queries and Complaints
35 Should you have any complaints about our products or services, we would request that these be put in writing to the address below of these terms and conditions. We will aim to deal to deal with any complaint promptly.
36 Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which may not otherwise be limited or excluded under applicable law.
37 You may not assign or sub-contract any of your rights or obligations under these terms and conditions.
38 If any portion of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected.
39 No delay or failure by us to exercise any powers, rights or remedies under these terms and conditions will operate as a waiver of them nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver to be effective must be in writing and signed by an authorised representative of ours.
40 These terms and conditions supersede all prior representations understandings and agreements between you and us relating to our customer accounts and website and sets out the entire agreement and understanding between you and us for your use of our services.
41 These terms and conditions are governed by English law and are subject to the exclusive jurisdiction of the English Courts.
Tel: 07742 105493